File browser throwing error

[Riwim]

Hi Team Helical,

I have migrated from older version of Helical Insight to 3.1 GA version. However when I click on file browser it throws the below error
“file browser consistently giving this error " Error: TypeError: n.slice is not a function
url: http://192.68.2.1:8085/hi-ee/js/file-browser.js, line: 3, column: 9759 (TypeError: n.slice is not a function)" - only when opened via home page it is working fine”

Thank You
Riwim

[helicalforum]

Hello Riwim,

This seems like a configuration issue and setting.xml file of the older version is being used here. Open setting.xml (path would be …\hi\hi-repository\System\Admin). You can go to line no 372 and change it to from

<encryptedParameters>formData,data,file,body,subject,sourceArray,reportParameters,ScheduleOptions,EmailSettings</encryptedParameters>

To below

<encryptedParameters>formData,data,file,body,subject,sourceArray,reportParameters,ScheduleOptions,EmailSettings,extensions</encryptedParameters>

Then restart the server and it should work fine. If it still does not work fine please implement this solution also mentioned on the below URL.

File Browser not opening

Hi Riwim, Answer: Kindly follow the below-mentioned steps. Go to the location (your path might be different based on OS and installation path) “C:\Program Files\Helical Insight\hi\apache-tomcat-7\conf\server.xml” In this file, you can see something like <Connector port="8085" protocol="HTTP/1.1" connectionTimeout="20000" redirectPort="8447" /> Replace it with <Connector port="8085" protocol="HTTP/1.1" connectionTimeout="20000" redirectPort="8447" relaxedQueryChars='^{}[]|&quot;' /> Once d…

Thank You
Team Helical