HI
I’m a new user to helical insight and i have tech. a problem and i need a help please
i’m trying ti uninstall the software but it hang as showing in the picture
You can wait for some time. It generally takes a bit of time to do the uninstallation. Even after waiting for 5-10 mins also if it does not uninstall, then you can manually check from “services.msc” if the services is still existing or not.
If the service is not there then you can simply manually delete the entire Helical Insight folder from the installation directory. The installation folder location depends on where you have installed. Like in my case the installation directory is “C:\Program Files\Helical Insight”