Good Evening Anu,
This problem occurs due to limited memory allocation.
By default, when Helical Insight is installed, the memory allocated is default.
In order to improve performance and overcome this issue, we need to increase the amount of memory allocated by default for Java application running on Apache Tomcat.
If you are using Linux, download File setenv.zip (182 Bytes)
Once you have downloaded, copy the {setenv .sh} file and place it at the following location:
…\hi\apache-tomcat-7\bin
Within this file, you will find 3 parameters Max, Min and Max Permanent Size. These can be set as required.
If you are using Windows, follow the instructions below:
- Inside the apache-tomcat-7 bin folder rename the tomcat7w.exe to HelicalInsight.exe
- After renaming double click on the same file. Provide administrative password (if any) and the below Dialog box appears.
Add the following lines for minimum 2 GB and Maximum 6 GB.
Perm size max and minimum may also be set
-Xmx2048M
-Xmx6144M
-XX:PermSize=1024m
-XX:MaxPermSize=2048m
Thank You
From Team Helical.