SSL redirection not working

Technical queries
#1

Hello Helical,

I have migrated from version 3.1 to 4.0. I am using SSL redirection by making changes in the server.xml file. However, after migrating to the new version, the redirection is not working. Can you please help fix this issue?

Thank You,
Jam.

#2

Hello Jam,

This issue is occurring because Helical Insight 4.0 uses Apache Tomcat 9 while 3.1 was using Tomcat 7. In Tomcat 9, for the AJP port redirection, we need to specify one more property as “address”.

Please add the details in the below given format in server.xml file

<Connector port="8087" protocol="AJP/1.3" redirectPort="8447" secretRequired="false" address="0.0.0.0" />

Restart the server.

Thank You
From Team Helical.