Metadata giving “can not obtain cache error”

Technical queries
#1

Hello Team Helical,

I am using Helical Insight 3.1 with SQLServer. I have created various reports and dashboards. I have changed the DBname and credentials by going to the datasources page, however after doing that when I open the metadata in edit mode it is giving error like “can not obtain cache”.

Thank You
Citoter.

1 Like
#2

Hello Citoter,

"Open the metadata in edit mode. Navigate to the “INFO” tab and change the catalog name to the new dbname/new catalog name. If your DB name of the edited data source is the same then no such error will happen, however, it seems like the dbname/catalog name is different. Refer to the below image where the exact change is required.

cache-error
cache-error1309×424 36.4 KB

Thank You
From Team Helical.