Hello Netta,
This issue occurs because /logout behaves differently for browser requests and AJAX calls in JWT HTML. The browser redirects to /index, while AJAX does not handle the redirect properly. This happens due to the LogoutSuccessHandler in spring-security.xml being configured to /loginBody To fix this, change the redirect path to / and restart the application for consistent logout behavior.
spring-security.xml file path is /opt/Helical694_61GA/hi/hi-ee/WEB-INF/classes
Default config :

Updated config :

Restart Helical Insight and test the changes, it should work fine.
Thank You,
Helical Insight.