iFrame integration logout message

Hello,

We are using open source BI Helical Insight 5.2 enterprise version and currently embedding dashboards within our application using iFrames. When the Helical session times out, the logout message is displayed inside the iFrame. We would prefer not to show the login screen to end-users within our application. Could you please provide a solution for this?

Thanks,
Snow.

Hello Snow,

Starting from Helical Insight version 5.2.1, a new sessionless embedding method has been introduced. With this approach, no permanent user session is created, which eliminates issues related to session timeouts, logout messages, or login screens appearing within embedded dashboards. You can find more details and implementation guidance in the following link:

Thank You,
Helical Insight Team.