Duplicate Dashboards/Reports During Export/Import in Helical Insight

Technical queries
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#1

Hello Team,

While performing export and import in Helical Insight, I am noticing that duplicate dashboards and reports are getting created. Is this a known issue, and how can it be resolved? I am using open source BI Helical Insight version 5.1 enterprise edition.

Thank You,
Vema.

#2

Hello,

This issue was observed in earlier versions of Helical Insight (5.2.0–5.2.2).

Duplicate dashboards and reports were getting created due to:

• Conflicts during the import process
• Export including deleted objects from the recycle bin

As temporary workarounds:

• Using the “Update” option during import helped reduces duplication
• Clearing/emptying the recycle bin before export minimizes this issue

However, these were not ideal or permanent solutions.

This behavior has been fixed in newer versions. We recommend upgrading to Helical Insight 5.2.3 or above, where:

• Export/import functionality has been improved
• Recycle bin handling is corrected
• Duplicate creation issue is no longer reproducible

Thank You,
Helical Insight.