This was a installer issue which we have already fixed.
If you want you can follow the below steps and fix this issue. The problem is with picking the JAVA_HOME environment variable.
The following steps may help in resolving the issue.
- open cmd as administrator
- Execute the following commands
- if the above result in blank then execute this command
This needs to be executed one after another
- set "CATALINA_HOME=C:\Helical Insight\apache-tomcat-7"
- "C:\Helical Insight\apache-tomcat-7\bin\service.bat" install "HIApplication"
- sc config "HIApplication" start= auto
- sc start "HIApplication"
Then the application should start working.
In case of issue, we can directly connect you with our technical team.
For support, mail us at firstname.lastname@example.org