Tomcat fails to start hi.war - Licence not found

Helical Insight Installation
#1

Hi,

I downloaded the WAR version 2 weeks ago and followed the instructions, but I haven´t been able to get it to work: Tomcat fails with “ERROR ContextInitializationListener:46 - Fatal Error. Could not install HDI. Licence file is not found” .

I copied the hdi.licence file (that came with the download) to tomcat (…/webapps/hi/hdi.licence). Is there any way to explicitly define the path to the licence file? is there any way to verify if the licence is valid ? this licence should be valid for 6 months, right?

DEBUG SettingsLoader:51 - Loading project.properties from classpath
INFO XMLSerializer:736 - Using default type string
DEBUG SettingsLoader:79 - Found settingPath /opt/hi/hi-repository/System/Admin/setting.xml. Found solutionDirectory /opt/hi/hi-repository
INFO ApplicationProperties:84 - Settings loader has completed its task. Resuming the parent thread.
ERROR ContextInitializationListener:46 - Fatal Error. Could not install HDI. Licence file is not found.

Thanks,

#2

Hi James,

Thank you for showing your concern. We would like to inform you that the above mentioned problem is known bug in our application for Tomcat 8 and we are currently working on it. Helical Insight works perfectly fine for Tomcat 7 as it is completely tested on it. So meanwhile, you could use Tomcat 7 for the application. We will soon get back to you as soon as the problem is resolved.
Sorry for the inconvenience.

-Helical Insight Team

#3

This problem does not exist with latter versions of Helical Insight BI application