If you are getting this error while exporting, then refer below details :
If you have made Proxy redirection (Without using AJP Protocol) in order to access application using some subdomainName i.e. (https: // abc.xyz. com:Port/hi-ee) or (http:// abc.xyz. com:Port/hi-ee).
If this is the case then you need to follow below steps :
- Add another connector port (Unique port which is not already in use) inside “server.xml” file located at …hi\apache-tomcat-7\conf.
For Example :
<Connector port="8081" protocol="HTTP/1.1"
After adding this restart the Tomcat service.
- You need to modify “BaseUrl” inside “setting.xml” file located at …\hi\hi-repository\System\Admin
For Example : If above is the connector port you have added then BaseUrl will be : “http://localhost:8081/hi-ee/hi.html”
Once done Login into Helical Insight application and reload configurations of Application from Home Page.
Now try exporting the report/dashboard and you will be able to get the output.