HI, I am a new user and have just got the hi-ce webapp up and running. I am trying to create a new datasource and choose Managed Datasource then enter the parameters and verify the connection is successful but when I attempt to save the datasource I get “Error: JSON Exception: null object” . Can anyone point me in the right direction?
Thanks
Im thinking im just missing an xml configuration but cannot seem to find where, any ideas?
HI Nsolis,
Could you provide us log file from your tomcat where you have configured. So that we can quickly check the exact issue at our end and get back to you.
Thanks,
Helical Insight Team
Hi, which log file would you like?
Hi. We will be needing tomcat log file. You can share the logfiles and upload here in forum so that we can check and provide the resolution.
I am getting a message saying “Sorry, new users cannot upload attachments”. Is there another way I can upload the log file? Thanks
Hi, I was able to find the xml file that was incorrect by reading through the log. Everything is working now. Thanks, I appreciate your help!